1. For tea,We do not accept any returns at this time, all sales are final.
  2. Returns may be made for non-tea items but only if they are un-opened. Customer will pay return shipping to China before a refund is processed. You have 14 days from the date of receipt of goods to return them to us. If there is a problem with your order, please contact us within 14 days of receipt. We cannot be responsible for problems you discover months later, and we will not accept returns or issue refunds past 14 days of receipt.